Please review these policies before approving your design or placing an order.

Design and Editing Fees

Design fees may apply based on the complexity of the artwork, the time required, and the number or type of edits requested. Chargeable work may include color changes, background removal, font changes, graphic cleanup, redrawing or rebuilding low-resolution artwork, adding or removing elements, layout changes, creating multiple concepts, and revisions outside the original scope.

Mockups

One mockup is included for each order if requested.

Design Approval and Reprints

Once a design is approved, production will begin and no free changes or reprints will be provided for details that were approved. Changes requested after approval may incur additional fees and may restart the production timeline.

Production Turnaround

Standard production time is approximately two weeks. Bulk orders require approximately three weeks. The turnaround clock begins only after all sizes, quantities, garment selections, and other order details have been received and the final design has been approved.

Rush Orders

Rush fees start at $25 and may increase based on the size of the order and the requested completion date.

Payment

Payment is due upon completion of the order. Accepted payment methods are cash, check, Zelle, and Venmo.

Final Sales and Refunds

Because each item is custom made, completed orders are final and nonrefundable.

Pickup Delivery and Shipping

Customer pickup from the agreed location is required unless other arrangements are approved in advance. Local delivery may be available upon request. Shipping is available.

By submitting payment or approving a mockup, the customer acknowledges and agrees to these policies.